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Handmade in Cornwall wants all customers to be happy with all the products purchased. In order to make sure all customers are happy with their products, we offer a 7 day cooling off period in which time customers can send the products back without a reason and get a full refund. Unfortunately the costs of postage to return the items will not be refunded.
All products are packaged in a way that ensures it is unlikely that an item is broken in transit. If a product was broken when it is delivered Handmade in Cornwall will send a replacement as soon as possible. All we ask is that you email or text a photo on the day of delivery of all the broken items. Please click here for contact details.